THREE THINGS YOU NEED TO KNOW ABOUT CLIENT MONEY PROTECTION (CMP)

  1. CMP protects landlords’ and tenants’ money Should a Propertymark Protected agent go bust or misuse your rent, deposit or other funds, Propertymark will reimburse you.*
  2. Always double check your agent belongs to a good CMP scheme From 1 April 2019 property agents in the private rented sector holding client money are legally required to belong to a Client Money Protection scheme.
  3. You do not have to prove fraud You only need to provide supporting evidence that you have not received the money you were legally entitled to. You will need to provide the tenancy agreement or deposit protection certificate along with bank statements.

You can download the CMP leafet here.

To view our CMP certification, click here.

*Subject to CMP scheme limits. For details of scheme limits please visit: propertymark.co.uk/complaints/client-money-protection


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