“Promoting Excellence Through Communication”
Tenants, Landlords and Agents form a three-way relationship or triangle, depending on, and needing each other to exist; if one group is disgruntled the relationship falls apart.  Understanding the importance of these relationships we wanted to introduce something that would help develop and reinforce them.  
We are all very good at letting people know when we are not happy, but how often do we go out of our way to let people know what a good job they did.  We used this as our starting point and decided to introduce a satisfaction rating to enable our landlords to feedback on their positive experiences rather than just the negative ones. 
We believe this level of communication will benefit all visitors to the site.  It has been designed to promote excellence, honest and fair trading, and bring increased confidence to our customers.

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